Returns & Exchanges
At Access Denied, we want to ensure your home sanctuary is perfect, which is why we offer a 30-day return window for all unused and original-packaged home decor and furnishings. If your purchase doesn't fit your space or style, we are committed to making the exchange or refund process as seamless as possible.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return and receive a prepaid shipping label.
Prepare the Package
Carefully pack your items in their original manufacturer packaging and include all hardware, manuals, and protective inserts to ensure they arrive safely.
Ship It Back
Affix the provided shipping label to the outside of the box and drop it off at any authorized carrier location within 7 days of generating the label.
Quality Inspection & Refund
Once our warehouse receives and inspects your return for quality assurance, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing